Terms and Conditions

Here we would like to set out the terms and conditions under which we, Mairi Helena, operate. If you browse this website and place an order, you are agreeing to comply with these terms and conditions as explained below. Our VAT number is 164 4241 23.

Product and the Website

Mairi Helena reserves the right to change the website at any time. All prices shown include VAT but do not include delivery costs.

The photographs on this website are representations of the product and the product received may differ slightly in appearance due to the handmade nature of the work. The representation of the colours are as accurate as the photographic process will reasonably allow.
Photographs on this website are not to scale and so please check the product dimensions before purchasing.

If we are unable to supply the products, we will inform you of this as soon as possible. A full refund will be given if you have already paid for the products. We reserve the right to cancel purchases for any reason and provide a full refund if payment has been made.

Disclaimer

Our merchandise is not guaranteed against fading or shrinkage through cleaning, steaming and exposure to the sun or effects of wear.

We endeavour to display as accurately as possible the colours of our products on our website. However due to variations in monitor displays, we cannot guarantee that the website display of colours will be accurate. It is the buyer’s responsibility to request cuttings of current stock for approval, especially when ordering coordinating textiles and wallpapers. With regards to fabric and wallpaper the shade may vary slightly from one printing batch to another.

We are not responsible for the application or installation of Mairi Helena’s merchandise. Mairi Helena’s textiles are not treated or backed. Costs and arrangements for all special treatments are the responsibility of the buyer.

Special Notes — Fabrics

Please note that there may be a small degree of shrinkage on our printed fabrics. This is not constant and may vary from roll to roll and so fabric measurements are approximate. Please allow +/- 3 cm variance on sizes stated. These may be more apparent if orders are placed at different times. Any irregularities and variations in the weave of our fabrics are in no way to be considered defects. They are a characteristic of natural fibre. Fabrics will only be sold in full metres. Please note Mairi Helena has not personally performed any FR treatment or testing on her fabric range. Fabrics are supplied without any soil or flame retardant coatings. Fabric care: Dry Clean Only.

Special Notes — Wallpapers

All wallpapers are sold in full rolls approximately 10m in length. Paste the wall application is required. All wallpaper rolls come with hanging instructions which can be found rolled inside the wallpaper roll once opened from its packaging. Any papers that are hung in the wrong direction or repeat are the responsibility of the buyer not Mairi Helena. All surfaces must be properly prepared, and if in doubt we recommend that you consult a competent / qualified decorator. We accept no responsibility for papers that are not hung properly.

Intellectual Property Rights

You recognise that Mairi Helena owns all copyright and related intellectual property rights in and relating to this website unless expressed otherwise.

No contents of this website (including but not limited to text, images, graphics, photographs, audio, underlying source code and software) can be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without our prior written consent. Any unauthorised use of the material of Mairi Helena may infringe copyright laws, trade mark laws, the laws of privacy and publicity, and communications regulations and statutes. Please contact us with any queries around this issue.

GDPR and Privacy Policy

If you browse this website and place an order, you are agreeing to comply with our Privacy Policy.